North Carolina System Administrators (NC*SA) meeting - February 9, 1998

[Heather Flanagan <heflan@wnt.sas.com>]

The next meeting of the North Carolina System Administrators
organization (NC*SA) will be Monday, February 9, 1998, at 6pm.  Details
about the meeting and directions are provided in this note.  We hope to
see you there!

		Students with Access to Technology:
             The Duke University SWAT team
                      North Carolina 
           System Administrators Interest Group

                Monday, February 9, 1998
              Research Triangle Institute
               Research Triangle Park, NC

                 6PM - General Session

Abstract:  All of us have been in situations where there were just not
enough sys admins to do the job required of them.  At Duke University,
where every semester thousands of students come in needing accounts and
asking myriad setup questions, this problem is magnified.  The Duke SWAT
team - Students with Access to Technology - is one of the ways they are
handling this.  They train students to handle the day-to-day help that
the other students need.  We have several members of the SWAT team,
students and system administrators, coming in to tell us how they
developed this idea, training issues, and more.

Presenters:
Philip Vergis is currently the manager of Technical Support for OIT at
Duke.  Philip has an undergraduate degree in Electrical and Computer
Engineering, as well as an MBA, from the University of New Hampshire.
He has been working at Duke University for just under two years, and
worked previously at the University of New Hampshire and IBM.

Kevin Cheung is currently a sophomore at the Duke University School of
Engineering and one of the student leaders for the SWAT team.  He is
pursuing a double major in Computer Science and Electrical and Computer
Engineering.  Kevin was a SWAT co-ordinator for SWAT 97.  During the
summer he wrote an Automatic Ethernet Configuration Program and assisted
in SWAT planning.  During freshmen orientation Kevin along with Bill
Chen directed a staff of 30 SWATters to assist around 850 freshman and
200 upperclassmen in installing and configuring their ethernet cards.
During the year Kevin works at the Office of Information Technology
Helpdesk providing both phone and e-mail support for the Duke Community.


Bill Chen is currently a senior at Duke University's Trinity College and
the other leader of the SWAT team.  He is pursuing a BA majoring in
history and minoring in political science. Bill was a SWAT97
co-coordinator and currently serves as the coordinator of Ongoing SWAT -
the current program to ensure student connectivity. Bill has worked SWAT
since its inception two years ago and seen the influence technology has
on organizations.  During the academic year, Bill works both at the
Office of Information Technology and Duke University Computer Repair. 


>============================== 
 
Our meetings are free and open to anyone with an interest in the topic
of
the evening.  We will be providing food and drink for the evening. If
you have any questions please contact:

  Heather Flanagan 
  SAS Institute Inc. 
  SAS Campus Drive 
  Cary, NC  27513  
  (919) 677-8000 x5522
  heflan@unx.sas.com

==============================

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administrators from the state of North Carolina. 

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        Subject:

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from past technical programs are available for retrieval via
Majordomo!!)

==============================

Directions to Research Triangle Institute
(http://www.rti.org/images/campus.gif)

   From I-40 west of RTP (e.g. Chapel Hill):

   Get onto I-40 heading east.  Follow I-40 to the NC-147 - Durham
   Freeway - North (towards Durham).  Stay in right lane.  Shift
   right as soon as possible after merging with traffic coming off
   I-40 westbound.  Exit to the right at the next exit (Cornwallis
   Road).  At top of exit, turn to the left.  (If you turn right and
   cross over the bridge, you are going the wrong direction.)  After
   turning left onto Cornwallis, shift immediately to the right
   lane.  Take the second right onto East Institute Drive.
   Take the second right off of East Institute Drive.  Dreyfus 
   Laboratory will be the first building on your right.  Use
   the parking lot in front of the Lab and enter at the main
   entrance. 

  From I-40 east of RTP (e.g. Raleigh):

   Get onto I-40 heading west.  Follow I-40 to the NC-147 -
   Durham Freeway - North (towards Durham).  Shift to rightmost lane
   as soon as possible  Exit to the right at the next exit (Cornwallis
   Road).  At top of exit, turn to the left.  (If you turn right and
   cross over the bridge, you are going the wrong direction.)  After
   turning left onto Cornwallis, shift immediately to the right
   lane.  Take the second right onto East Institute Drive.
   Take the second right off of East Institute Drive.  Dreyfus 
   Laboratory will be the first building on your right.  Use
   the parking lot in front of the Lab and enter at the main
   entrance. 

  From north of RTP (e.g. Durham):

   Get onto NC-147 - Durham Freeway - south.  Exit at the Cornwallis
   Road exit.  At the top of the exit, turn left to cross over the
   bridge.   After turning left onto Cornwallis, shift immediately
   to the right lane.  Take the second right onto East Institute Drive.
   Take the second right off of East Institute Drive.  Dreyfus 
   Laboratory will be the first building on your right.  Use
   the parking lot in front of the Lab and enter at the main
   entrance.