Re: sage-members-digest V1 #249

[Theo Van Dinter <felicity@kluge.net>]

| NetApp hardware is wonderful.  Lots of good things to say there.
| I have had many good experiences with their support over the years.
|
| In addition, they have called me telling me about a problem
| they had discovered with a certain type of memory and searching their
| records have discovered one of my systems had this memory and that they
| were sending me new memory so NO PROBLEMS may bite me later.  

I wasn't going to chime in, but I thought I would second this.  The only 
problem I've ever had with NetApp was when they accidently swapped two boxes 
when shipping an RMA out.  We also had them ship us new memory (I think it was 
the same issue actually.)

We've even gone so far as to call them on a Saturday morning (~10:30a EST) and 
they shipped us a new filer PS same day, had it installed by 6:30p EST.

They're not inexpensive, but you definately get what you pay for.

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