Re: NetAps vs EMC

["Mr. Alcourt" <alcourt@execpc.com>]

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On Tue, 30 Jan 2001, Brad Knowles wrote:

> 	I don't know if this is possible with EMC, but I have to believe
> that their management interface is more full-featured than NetApp.

My problem with EMC is that I don't have _any_ management interface that
EMC is willing to tell me about.  Because of the model of local disk and
the fact that we were forced to run at Solaris 2.6, we were forced to
reboot after editing the /kernel/drv/sd.conf file just to allow the system
access to access a bit more drive space that already existed inside the
EMC array.  I'm sure there is some management interface to allow me as a
sysadmin to control the box, but the way EMC is playing it right now, it's
all voodoo controlled by EMC support personnel.  They seem unwilling or
unable to provide basic information on their product even.

I admit, there is a good chance that my problems are due to the
individuals at EMC that I am dealing with.  But I get nervous when I'm
told to pretend it's just a very big disk array with no management control
needed, until we decide to take advantage of a little more hard drive
space and are told we need a new bin file and new microcode and only EMC
can provide such.  (Yet the hard drives were already installed in the
array, we just weren't using them yet.)

- -- 
Mr. Alcourt                           http://www.execpc.com/~alcourt/
"I may disagree with what you say, but I will defend unto the death
your right to say it."  -- Voltaire
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