[SAGE] Pointers for developing needs assesment for enterprise messaging?

["Don 'Duck' Harper" <duck@duckland.org>]

I have been tasked with coming up with a new messaging stragegy for my
company ( enough buzz words for you? :)

We currently have Exchange/Outlook, and we are not too happy with the
client side security issues.

I know that we need basic things like email and calendaring, and maybe
email/web based workflow, but I am looking for a check list that I can
present to my user base to find out what they really need/want/use so I
can then got develope an RFP type thing to go look at what is out there.

I am not looking for solutions yet, just a good set of questions to be
asking my users.

Any pointers?  Anyone done this recently and can share your questions? 
Thanks!

Don

-- 
Don Harper, RHCE, MCSE         DoD #0520        email: duck@duckland.org
Just a systems kinda guy...                      http://www.duckland.org

YOU KNOW YOU WORK IN THE '90s WHEN . . .
You think Einstein would have been more effective had he put his
ideas into a matrix.