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Re: [SAGE] ATT Phones
On Tue, Jan 06, 2004 at 10:45:03PM +0100, Brad Knowles wrote:
> > T-Mobile told me they would unlock mine. But when I called, I ended
> > up talking to someone at the call centre who didn't understand me.
> > Since I didn't have a burning need, I didn't pursue.
>
> I'm sure they made a point of not understanding you. They
> probably don't understand any of their clients who call up asking for
> this service.
I found my unlock code online, but when I called to talk to them about
international roaming, they understood the concept of sim unlock codes
and were willing to get me one. They couldn't just do it over the phone
though - they would have to take my information and forward it to some
other group, or the manufacturer, and get back to me. I didn't pursue
it since my phone was easy to unlock without their help (s105.com).
So, if they don't know what you were talking about, and you want the
code, either escalate to their manager or talk to someone else. Someone
should be able to help you. T-mobile is happy to give out the codes,
unlike many providers.
--
Elie Rosenblum That is not dead which can eternal lie,
http://www.cosanostra.net And with strange aeons even death may die.
Admin / Mercenary / System Programmer - _The Necronomicon_